Return and Exchange Policy
Customer satisfaction is a priority for Mohseven. In this context, the following return and exchange conditions apply:
Return Period
You can initiate a return within 14 days of delivery.
Non-Returnable Products
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Opened screen protectors
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Used or damaged products
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Products requiring hygiene
Exchange
If in stock, the same product will be exchanged. If not in stock, a refund will be provided.
Return Shipping Fee
For defective products, the shipping fee is covered by our company.
For returns made within the scope of the right of withdrawal, the shipping fee belongs to the buyer.
Return Process
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Create a request via info@mohseven.com.tr.
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Send the product with the invoice.
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The review process is 1-3 business days.
